Community Use Cluster Supervisor

Job Details

Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom’s city, towns, and villages. More information about Community Use can be found at .

Based at Templehall Community Centre you will report directly to the Community Use Lead Officer and will be responsible for overseeing the day-to-day operations within a portfolio of Community Use facilities across Kirkcaldy, Kinghorn and Burntisland. You will manage and supervise a team of caretaker / cleaners to ensure our buildings remain clean, operational, and compliant with Health & Safety regulations and will ensure all programme requirements and realistic demands by service users are met.

Collaborating with the Community Use Lead Officer and local Community Education Worker you will provide support to Management Committees who occupy several facilities within the area. You will provide guidance, advice, and support to Committees on managing community buildings and will share knowledge and information to help build their resilience, recovery and help increase participation and provide opportunities for local communities.

From time to time you will engage with customers and user groups in an appropriate manner ensuring that Council service provision is a positive experience for all facility users. You will contribute to the achievement of the key priorities and milestones set out in the Service Improvement Plan, Community Use Plan and other relevant strategy documents.

The normal working week will involve working 9am to 5pm, Monday to Friday.

However, there may be a requirement to work evenings or weekends to suit business needs. You will receive an enhanced payment (+0.33%) for any work after 8pm and / or weekend work.

You will be one of our contacts in the event there is an emergency at one of our Community Use facilities. It is not essential that you hold a driving license. However, you will be expected to travel to Community Use facilities for which you are responsible for.

Travel expenses are paid for any travel over and above your initial travel to and from your initial base of work.

A link to the role profile for this vacancy is included below. It provides more detailed information about the job and the type of person we are looking for.

The Person

We are looking for an enthusiastic and self-motivated individual with a good understanding of Health & Safety regulation and customer service principles. Ideally the candidate will have some working knowledge of fire safety regulations, risk assessments and building compliance requirements.

In addition, we are looking for someone who can demonstrate good communication skills and be customer focussed, you should also be a well-organised individual and able to manage conflicting demands.

• The successful applicant must also :
• Be assertive, confident, and level headed when dealing with people at all levels.
• Have an ability to work to deadlines and under pressure, in a sometimes-challenging environment.
• Be flexible and able to work on their own initiative.
• Have excellent team working skills.
• Be methodical and well-organised.
• Qualifications and / or experience in management would be an advantage.
• Possess a good level of IT Skills and capable of working a variety of digital applications such as SharePoint, Outlook, Word, Excel, Forms.