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Aftersales Support Assistant - Northumberland

Haven HolidaysBerwick-upon-Tweed, Northumberland

13 days ago

Job type

Full-time

Part-time

Job description

Aftersales Support Assistant - Northumberland

Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.

Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR

Job Details Position : Aftersales Support Assistant

Type : Full-Time / Part-Time / Seasonal

Pay Rates : Up to 12.21 per hour depending on age

We are looking for a detail-oriented Aftersales Support Assistant to join our team in delivering an exceptional experience to our holiday home customers. This role plays a vital part in the presentation and final delivery of our holiday homes, ensuring each unit is immaculately cleaned, dressed, and ready for handover to its new owner.

Key Responsibilities

Clean and prepare holiday homes to a high standard before handover.
Dress and stage homes with soft furnishings, d cor, and essentials to enhance visual appeal.
Conduct handovers to new owners, walking them through the features and ensuring a warm, professional welcome.
Liaise with the sales and maintenance teams to ensure homes are ready on time.
Carry out basic checks to ensure homes are safe, clean, and fully functional.
Assist with minor snagging tasks and coordinate any additional aftersales support as needed.

Requirements

A proactive and reliable team player with excellent attention to detail.

Good communication skills and a friendly, customer-first attitude.

Comfortable working independently and managing a varied workload.

Experience in housekeeping, cleaning, property staging, or customer service is an advantage.

What We Offer

Attractive pay with overtime opportunities.

An inclusive, supportive work environment.

Comprehensive training and ongoing support.

Career development opportunities, including fully funded qualifications.

Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at : resourcingteam@bourne-leisure.co.uk

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Support Assistant • Berwick-upon-Tweed, Northumberland