Accommodation Services Commercial Manager
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Accommodation Services Commercial Manager
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Job details
Posted 13 June 2025 Salary Grade 7, £40,497 - £45,413 End date 06 July 2025 LocationGlasgow Job Type Management Professional & Administrative Reference174293 Expiry 06 July 2025 at 23 : 45
Job Description
Job Purpose
The Commercial Manager is accountable for devising and executing business sales approaches, which involves negotiating contracts, identifying potential markets, managing business risks and forecasting / analysing sales trends and data. The role will also be key in managing customer relationships.
The role will support the Head of Accommodation Services, in the implementation of the Accommodation Services strategy and development of policies. These have a focus on service delivery, customer service, income generation, people management, estate management and legislative compliance, to ensure an excellent student experience, which enhances the University's reputation.
Main Duties And Responsibilities
Knowledge / Qualifications
Knowledge, Qualifications, Skills and Experience
Essential :
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar or number of different roles. Or : Scottish Credit and Qualification Framework level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (including professional accreditation with relevant formal training), and experience of personal development in a similar or related role(s)
A2 An up-to-date knowledge of Microsoft Packages (Outlook, Excel, Word, PowerPoint)
A3 Commercial knowledge of the student accommodation sector, including market trends
A4 Knowledge of procurement and contract management
Desirable :
B1 Knowledge of University Policies and Procedures
Skills
Essential :
C1 Ability to multitask and prioritise effectively whilst working well under pressure
C2 Initiative and independent judgement
C3 High level of professionalism
C4 Excellent leadership and pastoral skills
C5 Ability to motivate staff and manage performance
C6 Excellent oral communication and interpersonal skills; an ability to interact positively with staff, students and a wide selection of external contacts at all levels
C7 Excellent written communication skills and the ability to write concise reports
C8 Excellent numerical skills and the ability to monitor expenditure in line with budgets
C9 Proven analytical and problem-solving skills associated with operational, management, and legislative related matters
C10 Innovative and ability to identify areas for continuous improvement
C11 Excellent coordination skills
C12 Project management skills
Experience
Essential :
E1 Proven management experience in university, accommodation, NHS, hotel or hospitality sector with above qualification or extensive management experience
E2 Proven staff management experience
E3 Experience of developing policy and procedures
E4 Proven financial management and budgeting experience
E5 Experience of market analysis and identifying / maximising commercial opportunities
E6 Experience of contributing to the development of strategy documents and drafting policy
E7 Experience of implementing continuous improvement programmes
E8 Demonstrable experience of building positive relationships with key stakeholders and customers
E9 Experience of planning and progressing work activities using initiative and independent judgement
Desirable :
F1 Previous experience in using room management / allocation; finance and HR systems
F2 Proven management experience in a student educational environment
Terms and Conditions
Salary will be Grade 7, £40,497 - £45,413 per annum.
This post is full time (35 hours p / w) and open ended. Although a Monday to Friday role the expectation is that the successful candidate will also work occasional weekends.
Relocation assistance will be provided where appropriate.
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit : https : / / www.gov.uk / skilled-worker-visa.
Closing date : 6 July 2025
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Industries
Higher Education
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Accommodation Manager • Glasgow, Scotland, United Kingdom