Customer Service Advisor

1 week ago Be among the first 25 applicants

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.

Duties

Ensuring exceptional customer service is provided to all customers, in line with the service departments expectations.

Achieve your performance expectations in line with the customer service department KPIs while maintaining accuracy within your work by following company policies and procedures.

You operate within the rules and requirements of the FCA and any other legal, regulatory and risk management frameworks, ensuring all changes, new changes and procedures are implemented, understood, and adhered to

Good level of verbal and written communication skills.

Basic telephony skill

Basic computer literacy skill

A positive approach to providing excellent customer service.

Pay & Shifts

23,809.50 to £26,190.45per yearBonus

Full and part time roles available, between 8 am and 10 pm.

Must be flexible, 5 days out of 7- including weekends on a rotational basis

Whats in It for You?

Weve got a ton of awesome perks for you, including :

• Full paid training and development well support you every step of the way!
• Ongoing incentives to keep you motivated and rewarded.
• 28 days holiday (including bank holidays) + your birthday OFF with pay
• A company pension to help secure your future.
• Discounts at top brands and much more!

To Apply, send an up-to-date CV .

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Part-time

Job function

Job function

Customer Service

Industries

Administrative and Support Services

Referrals increase your chances of interviewing at Swans Travel by 2x

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