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Customer Service Administrator

Customer Service Administrator

Office AngelsLivingston, Scotland, United Kingdom
19 days ago
Job type
  • Full-time
  • Permanent
Job description

We're Hiring : Helpdesk Hero Wanted!

Location : Livingston | Hours : Full-Time, 9-5.30 | Salary : £25-27k

Are you the kind of person who thrives on solving problems, keeping things running smoothly, and making people smile? Do you have a knack for juggling tasks, staying organised, and being the calm in the chaos? If so, our client wants YOU to join their team as their next Helpdesk Coordinator Extraordinaire !

What You'll Be Doing :

  • Answering calls like a customer service ninja-friendly, fast, and always helpful.
  • Logging helpdesk requests with precision so nothing gets lost in the shuffle.
  • Coordinating engineers and contractors like a backstage manager at a rock concert-making sure the right people are in the right place at the right time.
  • Keeping clients updated and happy, because communication is your superpower.
  • Creating reports and quotes that are so organised they practically sparkle.
  • Using your initiative to solve problems on the fly-and knowing when to call in backup.

What They're Looking For :

  • A people-person with top-notch communication skills
  • A multitasking maestro who thrives in a fast-paced environment
  • Someone who's tech-savvy, detail-oriented, and loves a good checklist
  • A proactive problem-solver who doesn't wait to be told what to do

    • What You'll Get :

  • A supportive team that's more like a family
  • Opportunities to grow and develop your skills
  • A workplace where your ideas are heard and valued
  • Plenty of coffee, laughs, and high-fives

    • Ready to be the heartbeat of our client's helpdesk function?

    Apply now and let's make magic happen together!

    Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

    Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

    By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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    Customer Service Administrator • Livingston, Scotland, United Kingdom