Waiter

Join us

as a Waiter at Alain Ducasse at The Dorchester, recently recognised as one of ‘The

Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year –

London’ at the 2024 AA Hospitality Awards. We continually strive to build and

nurture a culture where inclusiveness is part of our DNA, reflected in our

values of passion, personality, respect, working together, and creativity. We

believe that a variety of perspectives enriches our culture and drives our

success.

We care

about your career and are proud to have the absolute best people in the

industry.  When you

join us as a Waiter at Alain Ducasse at The Dorchester, you will have a unique

opportunity to excel in your field.

You will learn from your fellow Legends and

our award-winning learning academy to achieve the highest standards in craft,

service, and leadership.

What you’ll do

As a Waiter,

you'll enjoy your work and take pride in delighting our guests :

• You will

be responsible for efficiently bringing dishes from the kitchen to the

designated front-of-house area. This includes ensuring dishes are clean and

presentable before they are taken to guests, making sure that all serving

equipment is polished and prepared before service begins, preparing tea and

coffee according to each guest’s preferences, ensuring that it meets our

quality standards.

When

serving dishes with special requirements, you will clearly label the dish and

ensure that it is delivered to the correct table, and notify the Head Waiter

that a special dish is on the tray to ensure proper handling.

You will

set up the tables and prepare the equipment before the restaurant opens, along

with completing the closing duties at the end of the day such as cleaning

tables, storing equipment, and resetting the dining area.

You will

need to thoroughly learn the menu to answer guests’ questions and provide

detailed information about dishes and beverages

The items

shared are the essence of a day in the life of a Waiter, but we’ll make sure

you are provided with specifics on how we care for our hotel.

operational hours of work are shift-based and may be subjected to change. These

currently set as :

Tuesday

to Saturday : 14 : 30 - close

Sunday

and Monday : Off

What you’ll bring

Essential Skills and Experience

Attention

to Detail : Ability to accurately follow service procedures and ensure

orders are correct.

Communication

Skills : Clear and friendly verbal communication with guests and colleagues;

adapting communication style to suit different situations.

Team

Collaboration : Ability to work effectively with fellow waitstaff, kitchen,

and bar staff to deliver seamless service.

Customer

Service : Providing a positive dining experience by anticipating guest needs

and responding to requests efficiently

Preferred Skills

Familiarity

with Fine Dining Standards : Knowledge of formal dining service, but

training will be provided.

Basic

Wine and Beverage Knowledge : Understanding of different types of beverages

and the ability to learn more through training.

Experience

in Upscale Dining : Prior experience in a fine dining or luxury hospitality

environment is advantageous.

Willingness

to Learn New Techniques : Openness to training and adopting new service

techniques, tools, or technologies.

What you’ll get

Complimentary Stays : Enjoy complimentary stays with

breakfast at Dorchester Collection Hotels every year.

Discounts : Get 50% off food and beverages

at selected bars and restaurants within the Dorchester Collection : Enjoy

Friends & Family stay discounts out hotels, Benefit from discounts at

various high street and online shops

Employee Perks : Enrol from day 1 into the Aviva

Private Pension scheme (we contribute 8% towards your pension); Benefit from

Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye

care vouchers.

Training and Development : Advance in your career by

accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.

We partner with outstanding nationally recognised Apprenticeship providers.

Social

Events : Participate in vibrant social events, including a summer party, winter

ball, pub quizzes, and cultural and milestone recognition celebrations.

Referral Bonus : Earn a £1000 bonus when you

recommend a friend.

Well-being Support : Access immediate well-being

advice because we care about our employees.

We celebrate diversity and are committed to

creating an inclusive environment for all employees and applicants. If you need

us to do anything to support you during the recruitment process (such as

adjustments  to how you apply,

alternative formats of information, or adjustments to the assessment process

itself), please do call People & Culture team on 02073197011 or email [email protected]  so that we can discuss how we

can support you through this process.