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Mobile Service Quality Manager

Mobile Service Quality Manager

Trust FordUnited Kingdom
18 days ago
Job type
  • Full-time
Job description

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We love what we do, we’re proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. As one of the most famous brands worldwide, we have a long history to be proud of and a secure, exciting future ahead. We love what we do—whether working with incredible cars and vehicles, leading in customer care, or investing in new innovations.

We have a great opportunity for an experienced Mobile Service Quality Manager to join us. Reporting to the MSV Account Manager, you will ensure all MSV Technicians perform their daily, weekly, and monthly duties in line with our audit and health & safety guidelines. You will ensure repairs meet Ford standards, equipment is used correctly and maintained, and technicians conduct health checks and write-ups to Ford standards. If this sounds like the role for you, read on.

  • Are you a team player?
  • Can you motivate and support your team?
  • Are you willing to travel and stay overnight regularly?
  • Are you customer-focused and able to uphold high standards in customer care?
  • Do you have a comprehensive understanding of maintaining and repairing cars and commercial vehicles?
  • Are you self-motivated, organized, and competent in adhering to internal and external processes and procedures?

Along with our competitive rewards and structured training and development programs, we offer job security and opportunities for progression. If you're committed and seeking a career, please apply online.

In addition to a competitive salary, the right candidate will receive :

  • Industry-leading package
  • 33 days annual leave (including bank holidays), plus an annual leave purchase & sale scheme
  • Pension scheme & life assurance
  • Discounts on service, bodyshop, and parts
  • One day annually to volunteer for a charity of your choice
  • Cycle-to-work purchase scheme
  • Access to Perks at Work discount website
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    Quality Manager • United Kingdom