Apprentice Administrator

Job Description

Purpose of Position :

To support the efficient operation of the Branch administration, ensuring high standards of care are maintained at all times for the care management teams and staff.

Principal Responsibilities :

Foster positive relationships between staff and clients, demonstrating sensitivity to the needs of others.

Ensure total confidentiality regarding client information and treat all clients with courtesy and respect.

Perform administration duties as assigned by the management team.

Handle a demanding and intense role, dealing with sensitive issues.

About The Role

Training and Qualification :

During your training, you will develop Knowledge, Skills, and Behaviours in the following areas :

Record and Document Production

Decision Making

Interpersonal Skills

Quality

Planning

Project Management

Business Processes

Desired Skills and Personal Qualities :

Administrative skills

Analytical skills

Attention to detail

Communication skills

Customer care skills

IT skills

Organizational skills

Patience

Problem-solving skills

Team working

Qualifications :

GCSE or equivalent in English and Maths (Grade 4) desirable

Skills Needed

About The Company

Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.

Company Culture

At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We’re committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.

Desired Criteria

• GCSE or equivalent in English and Maths (Grade 4) desirable

Required Criteria

Closing Date Monday 7th July, 2025