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Assistant Manager

Assistant Manager

TenpinDewsbury, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about

bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke

rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also

have fully licensed bars including cocktails, and of course our fabulous food

menu.

We have something fun for all the family to do, regardless of age. Our

centres are fantastic places to visit, and even better places to work in. Why

not come and help us entertain?

The Role

As a Assistant Manager for Tenpin, you will be responsible for ensuring our

customers have a great time when they visit us! The ideal Assistant Manager will

be driven, passionate and have a natural ability to create a fun environment

for both our customers and team.

You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.

You will :
  • Assume
  • day-to-day responsibility for the operational management of the centre

    • Strive
    • to achieve a culture that is totally focused on the delivery of the best

      possible level of customer service

    • Lead
    • the team by example ensuring everyone works together effectively

    • To support
    • the delivery of the company strategy

    • Deputise
    • in the absence of the Deputy Manager

    • Undertake
    • ownership for own training and development to grow into the future role of

      Deputy Manager

    • Support
    • the other Managers in the achievement of all budgets, targets and KPI’s

    • Provide
    • support to the team in various departments as and when required

    • Take
    • responsibility for ensuring that all policies, procedures, controls and

      compliance areas are adhered to on a daily basis

      Skills You Need

    • Have
    • a minimum of 1 years’ experience in a management role, ideally within

      leisure, hospitality or retail

    • Passionate
    • about delivering exceptional customer service

    • Have
    • experience in leading and developing large teams

    • Full
    • of determination, enthusiasm and patience!

      ambitious and want to progress!

      Our Fantastic Benefits

    • Industry
    • leading bonus scheme

    • Enhanced
    • holiday entitlement – 33 days per annum (inclusive of Bank Holidays)

    • Enhanced
    • Maternity, Paternity, Adoption leave

    • Tenpin
    • Treats – Retailer discounts, Smart Tech and Best

      Doctors

    • Free
    • Bowling for family & friends

    • Free
    • Food (when working 6 hours or more)

    • Medicash
    • Health Care Cash Back Scheme

    • Employee
    • Assistance Programme

    • Free
    • counselling

    • Life
    • assurance – 4 x annual salary

      day off for your birthday

    • Long
    • Service Awards

      Career Development

      If you are looking for career development, then Tenpin is a great place

      to start. We continually strive to develop our network of impressive and highly

      successful sites, and recognise great people contribute to great success! Most

      of our managers joined us as a Team Member and have progressed into management

      or senior roles.

      What Happens Next?

      If you are ready to develop your career with us, click apply and

      complete the short application process (2 mins).

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    Assistant Manager • Dewsbury, United Kingdom