Associate Research Consultant, CoStar - London

RESPONSIBILITIES

Contribute to the growth of an accurate and complete database of commercial real estate inventory

Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data

Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market

Monitor client usage and engage clients to use CoStar products in new and effective ways

Build and maintain mutually beneficial relationships with clients

Act as a first point of contact for new clients and support early adoption of the product

Provide on-going training and support to clients to increase product use and knowledge

Partner with our clients to help them position and market their properties on the CoStar platform for the market / audience

Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries

Provide exceptional service to all clients with a heavy emphasis on personal attention

QUALIFICATIONS

Bachelors’ degree or equivalent experience

Experience in a customer service environment, ideally within a corporate context

Excellent communication skills, ability to deal with people at all levels of seniority.

Demonstrate a strong interest in the commercial real estate industry.

Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas

Natural curiosity, persistence, and ability to conduct thorough investigative research

Proven success performing to metrics or key performance indicators (KPIs)

Training takes place in the US, all candidates will need to ensure they are eligible to travel to the US in line with our training dates..

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BlueFin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

Our Associate Research Consultants are provided with a comprehensive training program, emphasizing commercial real estate principles, branding techniques, and client service phone skills and opportunities to gain subject matter expertise. This training takes place in the US, all candidates will need to ensure they are eligible to travel to the US.