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Customer Service Assistant (Nights) - Vita Student

Customer Service Assistant (Nights) - Vita Student

Vita StudentGlasgow, Scotland, United Kingdom
30+ days ago
Job type
  • Part-time
Job description

Join to apply for the Customer Service Assistant (Nights) - Vita Student role at Vita Student .

Hourly Pay : £13.00

Weekly Contract : 27 hours per week. 3x 9-hour shifts

Hours : 9pm – 6am

Working Days : The shift patterns will vary week-by-week; therefore, candidates must be flexible to work Monday to Sunday as required.

Training / Induction : Hours will vary during the induction / training period. Overtime may be available during busier periods.

The Opportunity

This is a unique and varied opportunity which combines Cleaning & Customer Service to ensure that our Student Residents’ experience is always delivered to the high standard and luxury that we pride our Vita Student brand on.

Cleaning Responsibilities

  • Cleaning of all public and communal areas.
  • Maintenance and delivery of building standards.
  • Nightly site-walks to ensure that standards are maintained.

Customer Service Responsibilities

  • Single point of contact for all residents.
  • To attend to any query or incident within the residence and resolve the issue promptly.
  • Coordinating the delivery of mail and parcels with residents.

    • Who are we Looking For?

  • An experienced cleaner or housekeeper.
  • A keen eye for housekeeping with a meticulous approach to cleaning.
  • Able to commit to at least 3x night shifts each week – the day will vary week by week, therefore flexibility throughout the week is mandatory.
  • Have a passion for delivering high-end Customer Service to all our residents and visitors.

    • Benefits

  • 20 days paid holiday each year (pro-rata).
  • Paid Bank Holidays (pro-rata).
  • Your birthday day off.
  • Perkbox Employee discount schemes - 100s of discounts through our online benefits platform.
  • Pension scheme.
  • Team parties / events.
  • Recognition programmes.
  • Access to 24 / 7 Employee Assistance Programme.
  • Career progression opportunities – We love to promote from within.

    • Important

    All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship . Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

    Seniority level

    Entry level

    Employment type

    Part-time

    Job function

    Other

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    Customer Service Assistant • Glasgow, Scotland, United Kingdom