Operations Coordinator | London Sales

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars : People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

Knight Frank is looking to hire Operations Coordinators across the London office network.

Role

The London Residential sales division are looking to recruit Operations Coordinators to carry out sales administration and business operations responsibilities in our London offices, as well as providing support to the wider London office network and Operations team. You will report into the Head of London Sales Operations and Operations Executive, with day-to-day input from the Department Sales Head.

Responsibilities

• Deliver exceptional customer service in all internal and external interactions.
• Support the team by answering calls, greeting clients, and gathering accurate information.
• Maintain a tidy and professional office and reception area.
• Assist with implementing customer experience initiatives to enhance client satisfaction.
• Provide detailed sales administration support to negotiators, ensuring accuracy and consistency.
• Create and manage contacts, property records, and documentation using the CRM system.
• Coordinate due diligence processes and ensure compliance with best practice standards.
• Liaise with clients to collect necessary documents and support audit improvements.
• Generate and process sales invoices, contractor payments, and staff expenses.
• Produce reports for clients and internal meetings; act as a CRM system troubleshooter.
• Create marketing materials and manage property listings across various platforms.
• Liaise with external suppliers to organise EPCs, photography, and floorplans.
• Oversee office health & safety checks, information security, and GDPR compliance.
• Manage office supplies, contractors, IT equipment, and support refurbishment projects.
• Coordinate team rotas, timesheets, and organise internal team events.

Key Experience Required

Competitive salary

Please note : this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Referrals increase your chances of interviewing at Knight Frank by 2x

Get notified about new Operations Coordinator jobs in London, England, United Kingdom .

London, England, United Kingdom 6 days ago

London, England, United Kingdom 11 hours ago

Kensington, England, United Kingdom 2 days ago

Bethnal Green, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 days ago

Operations Coordinator - New Bond Street

London, England, United Kingdom 3 days ago

Operations Associate (Part-Time) - Covent Garden

London, England, United Kingdom 2 weeks ago

Wandsworth, England, United Kingdom 3 months ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 3 weeks ago

Bethnal Green, England, United Kingdom 2 months ago

Croydon, England, United Kingdom 2 weeks ago

Operations Associate (Full-Time) - Regent Street

London, England, United Kingdom 2 days ago

Operations Associate at VC backed startup (£35-60k)

Wembley, England, United Kingdom 2 months ago

Bermondsey, England, United Kingdom 1 month ago

Stratford, England, United Kingdom 2 weeks ago

Operations Associate @ VC backed startup (£35-60k)

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 months ago

Battersea, England, United Kingdom 23 hours ago

London, England, United Kingdom 9 hours ago

Chertsey, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr