Commercial Development Manager

We Are Hiring : Commercial Development Manager

Location : Stoke-on-Trent (with national travel as required)

Full-Time | Hybrid working available

SYTECH is a leader in digital forensics, cybersecurity, and technical consultancy – backed by robust infrastructure, ISO accreditations, and a highly collaborative, values-driven team. We’ve invested significantly in our internal systems, sales and marketing capability, offering every team member the tools and support they need to succeed.

We’re now looking for a Commercial Development Manager to join our commercial team. This isn’t just a sales role – it’s a strategic position focused on building long-term client partnerships while working hand-in-hand with our internal experts to drive mutual growth. You’ll work alongside technical consultants, marketing specialists, and commercial leaders to help shape how we grow.

About the Role

You’ll lead the growth and development of a portfolio of client accounts within the cybersecurity and digital forensics space. Your focus will be on securing new opportunities, nurturing lasting relationships, and delivering revenue growth in line with personal targets and wider company goals.

You’ll play a central role in aligning commercial activity with internal delivery – acting as the bridge between clients, technical teams, and marketing. This is a high-impact, high-trust role with clear investment behind it – from marketing materials and CRM support, to strategic reporting tools and board-level support.

Requirements

Key Responsibilities

• Own and manage a portfolio of client accounts, with responsibility for retention, satisfaction, and revenue growth.
• Identify, pursue and convert new business opportunities, supported by our marketing team and systems (e.g. HubSpot CRM, strategic campaigns).
• Build strong relationships with internal delivery teams to ensure proposals, solutions and project outcomes align with what we can deliver – and deliver well.
• Lead commercial meetings with clients (monthly / quarterly / annual), providing updates, insights, and forward-looking growth plans.
• Work closely with commercial and marketing to shape proposals, campaigns and events that generate leads and support your pipeline.
• Use a consultative and modern sales approach – advising clients on how SYTECH can support their long-term goals with tailored solutions.
• Feed back client insights to technical and leadership teams to support continuous improvement and innovation.
• Track key KPIs and ensure commercial activity is aligned with team objectives and board-level priorities.
• Represent SYTECH at events and forums, building our reputation and your personal network in the industry.

Some travel across the UK may be required – a full driving licence and business insurance is essential.

What You'll Bring

The Support Behind You

You won’t be left to ‘go it alone.’ This role comes with :

Benefits

What We Offer :

Annual Leave : 28 days of holiday, inclusive of bank holidays.

Birthday Leave : Enjoy an additional day off on your birthday.

Pension Plan : Secure your future with our retirement benefits.

Online GP Access : 24 / 7 access to online GP services for you and your family.

Life Assurance Benefit : £30,000 pay out to your nominated beneficiary, plus concierge support for wills and funeral planning.

Company Sick Pay : Receive a proportion of your wages from the first day of sickness.

Optional Income Protection Scheme : Up to 75% of your salary for long-term illness beyond 28 weeks.

Free Eyecare : Complimentary eye tests and vouchers towards glasses and frames.

Flexible Working Arrangements : Tailored to fit your lifestyle and personal needs.

Employee Assistance Programme : 24 / 7 confidential counselling, plus support for financial, legal, social, physical, and mental well-being.

Health & Wellbeing Programme : Access a Health Hub app, onsite Mental Health First Aiders, and continuous support.

BrightExchange : Exclusive deals and discounts on a wide range of products and services.

Engaging Social Events : Build connections through team activities with our SYTECH Social Club.

Free On-Site Parking : Convenient and accessible parking.

Casual Dress Code : Enjoy a comfortable work environment.

Remuneration :

Starting salary : £30,000 – £40,000 basic - depending on your experience, skills, and qualifications, with an uncapped sales commission and the opportunity for further growth based on your performance and contributions to the role.

Why SYTECH?

At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognizing that varied perspectives strengthen our team and is key to innovation and growth.

We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs, without exception. We are committed to ensuring an inclusive, supportive recruitment process for all applicants. If you have any access needs or require any adjustments, whether related to a disability, neurodiversity, or any other reason, please let us know. We’re happy to discuss how we can make the process work for you, from interview arrangements to any other support that may be helpful.

Accessibility Notice :

Please note that our offices are located on the first floor of a building without lift access, which may present challenges for individuals who are unable to use stairs. We recognise the importance of accessibility and are committed to making reasonable adjustments wherever possible. If this may affect your ability to attend an interview or carry out the role, please let us know, we will be happy to discuss potential accommodations.

Important Information :