Food & Beverage Assistant

Are you a person with a passion for hospitality? Do you enjoy working in a fast-paced environment where no two days are the same? We are looking for an enthusiastic, friendly and reliable person to join our Food and Beverage team.

What you’ll be doing as a Food & Beverage Assistant

• Ensuring that all guests experience an outstanding level of service throughout their stay
• Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
• Engage, build and develop relationships with guests, assessing their needs and flexing style and approach appropriately
• Being attentive to all guests and looking for opportunities to up-sell and make recommendations to enhance their experience
• Responding promptly to guest complaints and finding ways to turnaround any negative feedback
• Keeping up to date with hotel facilities, promotions and the local market area, so as to be able to effectively assist guests
• Looking for ways to deliver continuous improvements to the guest experience.

What’ll make you a great fit for this Food & Beverage Assistant role

At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact recruitment@kewgreenhotels.com if you have any questions. We are committed to supporting any adjustments you may need.

The benefits

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