Patient Pathway Officer - Cancer

Employer Mid and South Essex NHS Foundation Trust Employer type NHS Site Southend Town Southend Salary £24,937 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 06 / 07 / 2025 23 : 59

Band 3

Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

We are seeking a highly organized and efficient Urology Administrator to join our dynamic team within our team here at Mid and south Essex Foundation Trust

This role requires strong communication skills, attention to detail, and the ability to handle high-demand situations while ensuring smooth operations within Urology Cancer Pathways.

In this role you will be responsible for the supporting all of the cancer clinics and meeting the capacity demands of the Urology Cancer Division.

And will support the other Divisions within Urology with Various Duties.

Main duties of the job

• Manage and maintain waiting lists in conjunction with the Junior Service Manager in accordance with Trust policy.
• Required to work autonomously, indirectly under the supervision of the Junior Service Manager and Nursing Team, this will include making decisions about the booking of choose and book patients.
• To ensure all clinics are cancelled to coincide with nursing A / L study days / professional etc.
• Book / cancel outpatient appointments as required.
• Work with junior service manager to reduce wait times for our cancer patients and highlight any bottlenecks within the service which would prevent patients being booked.
• Clear the telephone voice mail daily, and take action as required.
• Ensure correct information has been inputted into the relevant systems.
• Cross cover with Patient Pathway Officers within the Team at times of annual leave, sick leave whilst continuing own duties.

Any other duties within the role of a Patient pathway Officer and within the grade of your post

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!

Person specification

Qualifications

Knowledge

Communication Skills

Other

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

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