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Paraplanner (12 months FTC)

Paraplanner (12 months FTC)

7IMLondon, England, United Kingdom
13 days ago
Job type
  • Full-time
Job description

Working closely with 2-3 advisers within the 7im group, supporting them with their workloads, daily activities, and ongoing support for both new and existing clients.

Responsibilities

  • Support Advisers in meeting annual suitability targets by setting up and attending meetings, and completing post-meeting documentation.
  • Create Statements of Suitability (SOS) for clients after meetings and ensure timely completion of the review process.
  • Produce high-standard reports for new business, including ISA / GIA top-ups and pension transfers, aligned with suitability assurance requirements.
  • Draft ad hoc client letters for fund switches and withdrawals.
  • Assist with new business processing and onboarding on the CRM system, maintaining up-to-date records.
  • Maintain compliant advice files in Practice Management System (Xplan).
  • Act as a second contact for clients to handle queries and transfer updates.
  • Input, manipulate, and maintain prospect data on Xplan, managing adviser pipeline.
  • Post-training, handle dealing instructions directly from clients and advisers for ongoing transactions.
  • Ensure all client communications are accurate, appropriate, and timely, including emails, letters, and reports.
  • Manage own workload and assist advisers to ensure optimal client service.
  • Review and develop team procedures as needed.
  • Collaborate with Client Servicing and Operations teams for effective communication and error minimization.
  • Seek continuous improvements to operational systems and procedures, especially Xplan.
  • Complete monthly compliance modules punctually.
  • Propose practical improvements and solutions, and review procedures regularly.
  • File documents per 7IM and FCA protocols.
  • Adhere to 7IM’s Mission, Tenets, and TCF initiatives.
  • Follow 7IM’s VPVPs (Vision, Purpose, Values, Personalities) in work practices.
  • Perform other duties as reasonably assigned by the line manager.

Skills - About You

  • Excellent accuracy and attention to detail in report writing.
  • Strong organizational skills to meet deadlines.
  • High standard of client service focus.
  • Proactive, with good initiative.
  • Effective oral and written communication skills.
  • Adaptability to change.
  • Proficiency in MS Word and Excel.
  • Willingness to identify and suggest process and service improvements.
  • Knowledge

  • Experience in report writing is essential.
  • 2-3 years’ experience in a Financial Services firm.
  • Knowledge of pensions, bonds, and other investment wrappers.
  • Experience with client onboarding processes.
  • Strong understanding of operational administration, including settlements and transfers.
  • Qualifications

  • Numeracy and literacy skills at least at A level / Higher standard.
  • Industry qualification such as CII Level 4 or working towards it is preferred but not mandatory.
  • Additional Information

  • Reports to the Operations Manager.
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    Paraplanner 12 Month Ftc • London, England, United Kingdom