Coordinator - Stirling

JOB DESCRIPTION

Caring Hearts Limited is a privately run care company which provides a wide range of care and support services for adults and elderly individuals in their homes. Our mission is to provide all the people we support with the highest standards of care while also aiming to enhance their quality of life. We aim to ensure that all our carers preserve their dignity and self-respect which includes accounting for every persons cultural social and religious needs.

We are looking for a Coordinator to join our team to assist in the day-to-day operation of the business. This post holder will provide leadership to care staff within the service and provide care in accordance with current best practices according to policy and procedures agreed standards legislative requirements relevant regulations under the direction of the Service Managers. This will involve direct line management of a team of home care workers. This includes the management of the weekly workload ensuring that services are delivered in line with their purchase order / private contract. To supervise the care delivery within the service and ensure that staff receive regular quarterly supervision and maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain practices as up to date. This post will be based in our Central Scotland Branch (office based in Alloa). The salary will be between 25500 to 28000 a year depending on experience.

Key responsibilities

• To participate as required in the multi-disciplinary assessment of Service User needs and the subsequent planning of Service User care. Ensuring that service users are at the heart of the care delivery and that their wishes and preferences enhance their wellbeing
• To define special care needs based upon identification of specific clinical problems and to monitor and review as appropriate.
• To liaise as needed with external organisations (CPNs chiropodists GPs and other nursing professionals) to organise and coordinate care delivery in accordance with current best practices according to policy and procedures agreed standards legislative requirements and relevant regulations under the direction of the Manager and within the financial plans
• To report to the Service Manager on a weekly basis on activity levels and outcomes for Service Users.
• To participate in staff development training and performance appraisals. Ensuring that all staff contribute to the efficient running of the service and supervise staff.
• To provide written reports of all complaints accidents incidents and untoward events in accordance with written policies.
• To keep abreast of all new developments in care and of the philosophies and policies of the contracting authority and to communicate the same to the staff of the organisation modifying policies as needed.
• To ensure that the day-to-day care services are operated in accordance with Health & Safety legislation and current statutory regulation guidance on best practice.
• To conform to the company code of professional conduct in relation to the operation of the home care service.
• To participate in Staff Team and Quality Management Review Meetings as directed by the Branch Manager.
• To engage with and positively undertake on-call duties as required by the branch to ensure a 24 / 7 service is provided
• Be registered with the SSSC and work within the Code of Practice

Education and Qualifications

Essential

Desirable

Skills

Essential

Proficient written skills :

Leadership Skills : Ability to induct and orientate new employees to the job role and service

Communication skills :

Problem-solving skills :

Experience

Values-based Personal Qualities

Working Together

Involve service users families external agencies and colleagues

Speak up when things go wrong

Respect and Dignity

Understand person-centered care and can demonstrate treating people as individuals and respecting choices

Promoting independence and encouraging appropriate risk taking

Everybody Counts

Ensuring no one is discriminated against or excluded

Understand human rights and impact on care delivery

Facilitating people to speak up about concerns and acting upon them

Commitment to Quality of Care

Striving for quality in everything we do recognising and understanding what quality in care means for people using the services

Being accepting about criticism and focusing on improvement

Being open to new opportunities for learning and identifying the limits of skills and knowledge

Compassion

Treating people with kindness

Understanding the importance of empathy in all areas of employment

Understanding the values of others and always providing a caring service

Improving Lives

Focus on how things could be done better and sharing ideas

Understanding of wellbeing and what is important to people using the service

Improving outcomes for people

Ensuring appropriate services are provided for people using the services

Please ensure your profile is completed as fully as possible to increase your chances of being interviewed. All mandatory questions in the application form must be answered in order to submit your application. When there is no answer applicable or unable to answer please fill in N / A in the answer box to allow you to submit your application.

References

You must provide references from your two most recent employers. If you are unable to obtain two professional references e.g. in the case of an applicant who has been raising children for ten years please provide one employer and one character or two character references. All references will be contacted therefore please inform the referees of the fact that you have used their name. If you are unable to provide the required references please discuss the matter with us.

Safeguarding

Ex-Offenders Declaration

Please note this section will only be seen by those involved in the recruitment process and will be treated with the strictest of confidence.

Rehabilitation of Offenders Act 1974

Caring Hearts Scotland aims to promote equality of opportunity and is committed to treating all applicants fairly regardless of ethnicity disability age gender or gender re-assignment religion or belief sexual orientation pregnancy or maternity and marriage or civil partnership. Caring Hearts Scotland undertakes not to discriminate unfairly against applicants on the basis of a criminal conviction or other information declared.

Answering yes to the question when prompted in the application form will not necessarily prevent your employment. This will depend on the relevance of the information you provide in respect of the nature of the position and the particular circumstances.

Privacy

Caring Hearts Scotland will only collect data for specified explicit and legitimate use in relation to the recruitment process. By signing this application form you consent to Caring Hearts Scotland holding the information contained within this application form. If successfully shortlisted data will also include shortlisting scoring and interview records. We would like to keep this data until the vacancy is filled. (We cannot estimate the exact time period but we will consider this period over when a candidate accepts our job offer for the position for which we are considering you). When that period is over we will either delete your data or inform you that we would like to keep it in our database for future roles. We have privacy policies that you can request for further information. Please be assured that your data will be securely stored and only used for the purposes of recruiting for this vacant post. You have a right for your data to be forgotten to rectify or access data to restrict processing to withdraw consent and to be kept informed about the processing of your data. If you would like to discuss this further or withdraw your consent at any time please contact us at

Required Experience :

Key Skills

Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 25500 - 28000