2nd Line Support Engineer

Description :

Our client seeks a dynamic and driven 2nd Line Support Engineer who embodies enthusiasm, motivation, and a polished professional demeanour.

The ideal candidate should express a keen interest in securing a long-term, permanent position within a reputable and thriving Managed Service Provider (MSP).

In this role as an 2nd Line Support Engineer, you will serve as the primary point of contact for clients, offering valuable support for IT service contracts. The role will have a strong technical mindset and intuition that is required to solve complex technical problems and keep a cool logical head during highly stressful troubleshooting situations whilst dealing with client stakeholders and directors.

Our client is a Microsoft Solutions Partner and have excellent, paid training and certifications for you to help you grow in your career. Salary circa £35,000-40,000. Benefits include holidays, pension, and other benefits.

Company : Managed Service Provider

Location : Borehamwood, Hertfordshire (1 day work from home per week)