Unit Supervisor - Croydon

Our centres are fantastic places to visit, and even better places to work in.

Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

• The Role
• As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team.

You will :

• Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
• Promote a sales-focused culture and identify sales opportunities within the centre.
• Lead and support team development and growth, deputizing in the absence of senior management.
• Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
• Skills You Need
• At least 12 months of supervisory experience in leisure, hospitality, or retail
• Passionate about exceptional customer service
• Experienced in leading large teams
• Determined, enthusiastic, and patient
• Ambitious and eager to progress
• Fully flexible and adaptable to change
• Our Fantastic Benefits
• Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
• Free Bowling for family and friends
• Free Food (when working 6 hours or more)
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance - 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards
• Career Development
• Looking for career development? Tenpin is the place to start.

We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

• What Happens Next?
• Ready to grow your career with us? Click apply and complete our quick 2-minute application.