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Field Service Technician

swissQprint UKUnited Kingdom

7 days ago

Job type

Full-time

Job description

Direct message the job poster from swissQprint UK

Field Service Technician in the South East for swissQprint UK Limited

swissQprint develops and manufactures high-end UV flatbed and roll to roll printers. Since 2007 the Swiss company has been a driver of innovation in digital printing technology. By joining swissQprint you will be part of a global team that creates value for customers in over 40 countries with industry leading technology.

We are looking for a Field Service Technician in the South East to join our growing team of experienced service technicians to establish swissQprint UK as a centre of service support excellence. As a Field Service Technician, you’ll play a key role in supporting our customers by installing, maintaining, and repairing swissQprint systems across the UK. This is a hands-on, customer-facing role suited to someone with strong technical troubleshooting skills and a passion for delivering first-class support. You'll be based in the South East and regularly travel to customer sites, with overnight stays.

You will also work closely with our service and sales teams to ensure smooth installations, efficient servicing, and outstanding customer experiences.

Responsibilities :

Installing swissQprint flatbed and roll-to-roll printers at customer sites
Performing routine maintenance and technical repairs
Providing remote support via phone, email, and TeamViewer
Diagnosing and resolving hardware, electrical, and software-related issues
Supporting on-site customer training and usage guidance
Participating in trade shows and customer events
Completing administrative tasks such as service reports and CRM updates

The ideal candidate will have :

Hands-on experience troubleshooting electronics or electromechanical systems (essential)

Previous experience in a field service or technical support role (essential)

Background in large format printer installation / maintenance (desirable but not essential)

Strong communication skills and a team-player mindset

A valid UK driver’s licence (essential)

Located in the South East of England

Willingness to travel across the UK, with overnight stays

What we can offer you :

Competitive salary with performance-based bonus

Company car and all travel expenses covered

Private medical insurance (BUPA)

Group Life Assurance and Income Protection

A supportive, expert-led team environment

The opportunity to represent a premium brand known for reliability and precision

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Printing Services

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Field Service Technician • United Kingdom