Lead Fire and Security Service Co-Ordinator – Southend-on-Sea - £32,000
My client is a well-established and reputable fire & security service provider who covers London and the home counties. They are now seeking a lead service co-ordinator to join their team.
Salary Package :
- 28,500 - £32,000
- Mon-Fri, 8am – 5pm
- 20 Days Plus Bank Holidays, Birthday Off (1 additional day per years’ service)
- Onsite parking
Duties :
Leading and overseeing coordinatorsCarrying out duties of Service Coordinator where requiredOrganising & scheduling the field engineers on a day-to-day basisAnswering emails & telephone calls from both customers and internal colleaguesRegular reports / activities relating to specific clients, including attending client meetingsAdministrating job reports from the field engineers ensuring worksheets are correct and checking them with attention to detailDealing with escalations relating to the service department – both internal and externalCarrying out return to work meetings, probation reviews and development review meetings alongside the service managerWorking closely with all members of the operations teamWorking closely with the service managers to provide a high level of customer service to all accountsWhen required, assist with recruitment for office roles within the department - consisting of CV reviews, teams’ interviews and face to face interviewsTo provide cover to colleagues in the operations department when the need arisesPerson Specification :
Excellent organisational skills.Strong oral and written communications skills.Willingness to be a team player, with the ability to work flexibly across different work areas.Great problem-solving skills.Preferred Experience :
Previous experience working within a Fire & Security company, alternatively experience working within the FM sector.Please Contact
Georgie Thain
gthain@rgb.co.uk
020 7932 2800 #J-18808-Ljbffr