Customer Service Administrator

Job Description

Customer Service Administrator

Ipswich - Full-Time

9-month FTC

Meraki Talent are partnered with a large-scale, reputable financial services firm to appoint a Customer Service Advisor to their team in Ipswich. This is a 9-month contract and offers full-time hours and a collaborative working environment.

We are seeking a highly motivated and detail-oriented Customer Service Advisor to join a dynamic and fast-paced team. This role is ideal for an individual who thrives in a professional environment and takes pride in delivering work of the highest standard. Recent graduates looking for their first role within the financial services industry will be considered.

Key Responsibilities :

• Represent the company with professionalism in all internal and external communications
• Dealing with customers over the phone and email
• Accurately process pension transfers in line with regulatory and internal standards
• Collaborate with various departments and external organisations to ensure accurate and timely processing
• Manage and administer investor, adviser, and internal instructions relating to core processes within agreed service levels

Candidate Profile

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