Selling Park Manager

We are looking for a Selling Park Manager to manage the day-to-day operations of 3 amazing Lodge Parks in Cumbria. This role will be to ensuring the effective delivery of all aspects of the parks' services including self-catering and glamping accommodation, guest experience, retail and catering outlets, park administration, owner services, maintenance, and contractor management. This role requires a commercially minded manager with strong sales ability, capable of actively selling caravans and lodges and supporting our holiday home sales team. A background in sales within a holiday park, hospitality or property setting will be essential. Key Responsibilities Operational Management Oversee and ensure the smooth and professional operation of all areas of the park. Manage all accommodation, self-catering, glamping units and touring pitches, shop retail, catering, and park facilities to the highest standards. Monitor and improve customer service performance, ensuring consistency across all departments. Manage annual park budgets and forecasts, including revenue streams and costs. Safeguard the park licence and ensure compliance with all legal, health & safety, and licensing requirements.   Sales & Commercial Performance Actively participate in the sales process of holiday homes (caravans and lodges), including handling enquiries, following up leads, and closing sales. Work closely with the central support teams to maximise conversion rates and on-park sales opportunities. Take responsibility for all revenue streams including holiday home sales, shop retail, catering, pitch fees, and on-park spend. Identify and implement initiatives to increase profitability while maintaining high standards of guest satisfaction. Understand and report on sales KPIs, stock levels, and sales forecasts. Customer Experience Lead by example in delivering exceptional guest and owner experiences. Respond to complex customer queries and complaints, ensuring swift and fair resolution. Identify ways to enhance the on-park experience and maximise guest and owner satisfaction.   Person Specification Essential : Minimum 2 years’ experience in a similar Park Manager / General Manager role. Demonstratable experience in holiday home or property sales, with the confidence to lead and manage sales processes. Strong leadership, team development, and organisational skills. Excellent customer service and communication abilities. Commercial acumen with experience managing multiple revenue streams. Knowledge of H&S and legal compliance within a hospitality or leisure setting. Confident IT and administrative skills including budgeting and reporting. If you have experience selling holiday homes and operational experience managing teams on park, apply today