Job summary
We are looking for a compassionate and committed Clinical Services Manager to join our team at Surrey Heath Community Providers. The role will involve providing guidance and support across SHCPL and the Primary Care Network (PCN) providing clinical leadership, team management, helping to set standards, develop clinical pathways and share good practice and learning.
Main duties of the job
Role Summary :
- To support the Associate Director of Clinical Services with service delivery and service improvement across our clinical services.
- To provide clinical and operational leadership, helping to set and maintain standards, develop clinical pathways and share good practice and learning.
- To provide comprehensive leadership and management to identified teams and services.
- To take a lead on the provision of clinical services from our clinical Hub, including day to day operations, infection prevention & control (IPC), clinical compliance, clinical audit and patient safety.
- To act as a point of first line support and guidance to our teams and services in relation to infection prevention and control.
- To work clinically as required, within the scope of your professional practice, to support the service.
- To undertake project work and evaluations linked to development, quality and governance.
About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 103,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our head office sites, and our primary care and unplanned care services. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.
Job description
Job responsibilities
Please see supporting documents for full job description, list of responsibilities and person specification.
Job description
Job responsibilities
Please see supporting documents for full job description, list of responsibilities and person specification.
Person Specification
Experience
Essential
Significant relevant post registration experienceExperience of effective team leadershipExperience of caseload management including responsibilityInvolved in the implementation and management of changeExperience of initiating or participating in clinical audit / research relating to clinical practiceParticipation in regular clinical supervisionDesirable
Experience, underpinned by knowledge of working with and understanding the complex needs of patients in a primary care / community settingEvidence of innovative practiceSkills and Abilities
Essential
Excellent communication and interpersonal skillsBroad range of enhanced clinical skillsAbility to advocate on patient, staff and safety or quality issues.Ability to demonstrate leadership skillsDemonstrates organisational skills : including the ability to make decisions and to prioritiseAbility to understand and interpret research findings / evidence based care and apply to practiceGood knowledge of health and safety and risk managementComputer literate including EMIS and spreadsheetsEffective written and verbal communication skillsEffective people management skillsQualifications
Essential
Maths and English GCSEs (C and above) or equivalentRegistered Nurse with active NMC registrationTeaching and assessing qualification, NMC Assessor and Supervisor status.Desirable
Post registration qualification in relevant area of practiceMasters degree or equivalent experience gained by undertaking on-going personal development and trainingManagement / Leadership qualification / development programmeKnowledge
Essential
Good understanding of current nursing and AHP workforce issuesGood working knowledge of clinical governance and able to describe its practical applicationClear understanding of Primary Care ServicesDemonstrates an understanding and insight into current issues and developments within the NHSCar driver with valid licenceReliable and flexibleAbility to work well in stressful situationsInnovative and adaptableAssertiveCommitment to attend forms or training as learning needs are identifiedPerson Specification
Experience
Essential
Significant relevant post registration experienceExperience of effective team leadershipExperience of caseload management including responsibilityInvolved in the implementation and management of changeExperience of initiating or participating in clinical audit / research relating to clinical practiceParticipation in regular clinical supervisionDesirable
Experience, underpinned by knowledge of working with and understanding the complex needs of patients in a primary care / community settingEvidence of innovative practiceSkills and Abilities
Essential
Excellent communication and interpersonal skillsBroad range of enhanced clinical skillsAbility to advocate on patient, staff and safety or quality issues.Ability to demonstrate leadership skillsDemonstrates organisational skills : including the ability to make decisions and to prioritiseAbility to understand and interpret research findings / evidence based care and apply to practiceGood knowledge of health and safety and risk managementComputer literate including EMIS and spreadsheetsEffective written and verbal communication skillsEffective people management skillsQualifications
Essential
Maths and English GCSEs (C and above) or equivalentRegistered Nurse with active NMC registrationTeaching and assessing qualification, NMC Assessor and Supervisor status.Desirable
Post registration qualification in relevant area of practiceMasters degree or equivalent experience gained by undertaking on-going personal development and trainingManagement / Leadership qualification / development programmeKnowledge
Essential
Good understanding of current nursing and AHP workforce issuesGood working knowledge of clinical governance and able to describe its practical applicationClear understanding of Primary Care ServicesDemonstrates an understanding and insight into current issues and developments within the NHSCar driver with valid licenceReliable and flexibleAbility to work well in stressful situationsInnovative and adaptableAssertiveCommitment to attend forms or training as learning needs are identifiedDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
Surrey Heath Community Providers Ltd
Address
Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
Employer's website #J-18808-Ljbffr
