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Host

Host

The HeroLondon, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

We are looking for an enthusiastic and customer focused Host to join our team at The Hero.

The Hero is a stunning four-storey pub in the heart of Maida Vale offering a different experience on each floor. We are looking for motivated team members with dining service experience to join our team in the Grill restaurant.

If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!

Hourly rate   up to £13 per hour + Tips ( Earn  up to £19 per hour)

What's  in it for you as a Host at The Hero :

  • 50% off food and drink  in our pubs for a table of up to 4 people
  • Every penny of service charge goes to the people  who work in our restaurants, including our kitchen team. Access your  tips  weekly  in your digital tip jar.  (Average hourly £3-£6 per hour)
  • Access to Benefits platform with hundreds of discounts  on shopping, gym memberships, holidays,  bars  and restaurants + More.
  • 24 / 7 Health and wellbeing support , Access support lines anytime for your mental,  physical  and financial health.
  • Celebrate  your 1-year  work  anniversary   with an overnight stay in the Cotswolds .
  • Access to Wage stream ,  A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Earn more  with our employee referral scheme.
  • Delicious   staff meals on shift.
  • Career progression  opportunities,  on going  training to develop yourself personally and professionally.

What  you'll  be doing as a Host at The Hero :

  • Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
  • Provide excellent customer service by addressing guest inquiries, offering menu  information  and  assisting  with special requests.
  • Foster a positive atmosphere by  maintaining  a friendly,  calm  and courteous demeanour whilst working in a  fast paced  environment.
  • Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
  • Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

    • About you, our new Host at The Hero :

  • Previous  experience as a Host or similar role within hospitality.
  • Positive and friendly attitude, with a willingness to work collaboratively with the team.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • A passion for delivering exceptional customer service and creating a positive experience for guests.
  • Flexible approach to work.

    • If  you're  passionate about providing excellent service and creating memorable experience for guests,  we'd  love to have you join the team at The Hero !

    Apply now and  we'll  take it from there

    Host # Hostess  #Frontofhouse # Nottinghill  #Jobsinlondon #Hospitalityjobs #Restaurantjobs #Immediatestart

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    Host • London, United Kingdom