Job Title : Business Analyst
Location : UK (Hybrid / Remote options possible)
Salary : Up to £55,000 per annum, depending on experience (DOE)
About Tsuro
Tsuro is reshaping legal tech by empowering law firms to deliver better outcomes for both clients and businesses. Their platform is a unified, AI enabled, low code legal practice management system built on Microsoft technologies. It streamlines client onboarding, CRM, document management, financial workflows, matter handling, and compliance—all within a seamless ecosystem tsuro.co.uk.
Role Overview
As a Business Analyst at Tsuro, you’ll act as the bridge between legal professionals, product teams, and technologists. You’ll help translate real-world legal practices into digital workflows, optimizing how lawyers and firms leverage AI-driven tools for case management, billing, and client engagement.
Key Responsibilities
Conduct workshops, interviews, and surveys with legal staff and practice managers to understand current processes, challenges, and user needs.
Elicit and document detailed requirements (functional, non-functional, system integrations) and map them to use cases, journeys, and workflows specific to legal matter handling, CRM, and billing processes.
Develop current & future state process flows (e.g., client matter onboarding, fee estimation, document lifecycle) and propose improvements leveraging Tsuro’s low-code solution.
Collaborate with UX, product managers, and engineers to ideate, prototype, and validate features on Tsuro’s Microsoft?based platform.
Write user stories, epics, and acceptance criteria aligned with Agile methodology to support development cycles and ensure clarity in deliverables.
Work with QA to design test scenarios, support UAT, and ensure new modules meet business needs before release.
Assist Product Owners to prioritise requests based on ROI, risk, and strategic objectives.
Required Qualifications
Nice to Have
What You’ll Gain
Power Analyst • London, East Anglia, UK