Projects Support Assistant - great chance to develop varied skills REF 979

Projects Support Assistant – great chance to develop varied skills REF 979

Assisting in the delivery of technology enhancing projects, working alongside our IT and Operations Project Coordinators.

Providing hands-on, first-line IT support to the Business with the assistance of our IT Project Coordinator and Managed IT Support Provider where necessary.

Liaising with and escalating issues to third-party software vendors and support partners to provide successful and timely resolutions.

Supporting data management, control, and reporting.

Performing setup, deployment & IT equipment provision to Staff.

Occasional hardware maintenance of PCs and printers.

Day to day :

• Assisting in the delivery of technology enhancing projects, working alongside our IT and Operations Project Coordinators.
• Providing hands-on, first-line IT support to the Business with the assistance of our IT Project Coordinator and Managed IT Support Provider where necessary.
• Liaising with and escalating issues to third-party software vendors and support partners to provide successful and timely resolutions.
• Supporting data management, control, and reporting.
• Performing setup, deployment & IT equipment provision to Staff.
• Occasional hardware maintenance of PCs and printers.

Excellent communication skills, written and verbal.

Ability to work with all levels of staff.

Proactive self-starter focused on system improvement.

Strong planning and organizational skills.

Able to work as a team and independently.

Ability to work calmly under pressure to tight deadlines.

Required :

Desirable :

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