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Facilities Assistant

Facilities Assistant

MitieStafford, GB
16 days ago
Job type
  • Full-time
  • Permanent
Job description

Better places, thriving communities.

Job Title : Facilities Assistant

Salary : £24, per annum

Contract Type : Permanent, Full Time

Hours : 35 hours per week (Monday to Friday- 8AM to 4PM)

Location : QBE, Mill Court, Mill Street, Stafford, Staffordshire, England, ST16 2AX

Reporting To :

Regional QBE Facilities Manager – primary

Operations People Leader - secondary

Job Purpose :

Supporting the day-to-day operations of the facilities team by ensuring the workplace is safe, clean, well-maintained, and operating efficiently. The Facilities Administration Assistant plays a key role in maintaining the physical environment and supporting staff and visitors. In addition, there is a requirement to provide administrative support to underwriting teams. This role bridges administrative functions with processes, supporting teams with documentation, data management, scheduling, and basic tasks.

Key Responsibilities :

Facilities Support :

  • Monitor access to the building and report any security concerns.
  • Support the management of keys, ID badges and visitor logs.
  • Monitor cleanliness standards and liaise with cleaning staff or contractors.
  • Ensure communal areas, meeting rooms and rest rooms are tidy and well-stocked.
  • Report and follow up on more complex maintenance issues.
  • Act as a point of contact for internal and external stakeholders - draft and distribute internal communications and updates.
  • Manage deliveries, post, office supplies and ad-hoc requirements.
  • Conduct regular checks to ensure compliance with health and safety regulations.
  • Support fire safety procedures, including fire drills and routine checks.

Administrative Support :

  • Support data entry, analysis, and reporting using spreadsheets or specialised software.
  • Maintain and update records, databases, and filing systems.
  • Prepare reports, presentations, and documentation as required.
  • Liaise with IT or technical teams to resolve minor technical issues.

    • Skills and Qualifications :

  • Essential :
  • Strong administrative and organizational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Basic understanding of technical systems and / or willingness to learn.
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritise workload effectively.
  • Good practical and problem-solving skills.
  • Awareness of health and safety regulations.
  • Ability to work independently and as part of a team.
  • Desirable :
  • Previous experience in a facility, reception / front of house or administrative role.
  • IT skills relevant to the role.

    • Personal Attributes :

  • Reliable and punctual.
  • Detail-oriented and methodical demonstrating accuracy, attention to detail and a flexible approach to evolving business requirements.
  • Proactive and self-motivated with a hands-on approach.
  • Good communications and interpersonal skills.
  • Team player with a collaborative mindset.
  • Adaptable and eager to learn new technologies and systems.

    • Working Conditions :

  • Based on site only.
  • May involve light physical tasks such as lifting and carrying items.

    • Our market-leading offering provides you with benefits that suit your lifestyle.

    We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

    When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

    We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

    We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

    Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

    We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

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