Customer Service Administrator

Customer Service Administrator (57490)

Overview

Reference

57490

Salary

24,000 - £24,000 / annum + Benefits

Job Location

• United Kingdom England North West England Cheshire Knutsford

Job Type

Permanent

Posted

16 June 2025

Customer Service Administrator Near Knutsford

Salary : £24,000 + Excellent Benefits | Office Based with Flexible Working Options

Are you an organised and customer-focused Administrator looking for a new challenge? Were recruiting for a Customer Service Administrator on behalf of a well-established accreditation body that has been operating for over 30 years and currently employs over 40 staff. Based near Knutsford, this is a fantastic opportunity to join a supportive and professional team. The role is office based five days a week, with the option for some flexibility or hybrid working. Salary is £24,000 plus a generous benefits package.

Duties & Responsibilities

Respond promptly to customer queries via phone and email, ensuring a high level of service.

Process applications and registrations with strong attention to detail.

Liaise with training providers and internal teams to resolve any outstanding issues.

Maintain accurate and up-to-date database records.

Carry out quality checks on customer documentation and issued materials.

What Experience is Required

Previous experience in a customer service or administrative role.

Strong communication and interpersonal skills.

Excellent attention to detail and ability to multitask effectively.

Salary & Benefits

Salary : £24,000 per annum.

32 days holiday (including bank holidays and your birthday).

Free on-site parking and complimentary drinks.

Wellbeing events, loyalty bonus scheme, and full training provided.

A friendly, modern office environment with development opportunities.

Location

The role is based near Knutsford and is easily commutable from Northwich, Altrincham, Wilmslow, Middlewich, Warrington, and Macclesfield.

How to Apply

To apply, please send your CV in strict confidence to Kate Morgan at CV Screen Ltd .

Alternate Job Titles

Customer Support Administrator

Office Administrator

Client Services Coordinator

Administrative Assistant

Kate Morgan

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