Customer Service Advisor

Job Description

Where : EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full Time :  Permanent

Salary :  £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission

Start Date : August 2025 onwards

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service role with EE.

Why not use your skills to make a difference and join our Mobile Billing Team in North Tyneside or Home Tech Team in Newcastle . You’ll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stan...