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Head Waiter / Waitress

Head Waiter / Waitress

Il GattopardoLondon, England, United Kingdom
6 days ago
Job type
  • Full-time
Job description

Our new luxury lifestyle concept, Il Gattopardo , is looking for a Head Waiter to join our team.

Company overview :

Il Gattopardo, London

Launched in September 2023 in Mayfair, we are seeking a Head Waiter to become part of our team. We will be working with the finest ingredients from across the country in a vibrant kitchen filled with talent. This is an exciting opportunity for someone ready to take on a new challenge with an experienced global team.

Start a journey that can take you from the heart of Mayfair to locations worldwide, across multiple brands within our extended family – with progression and perks to match.

Join the Famiglia

At the core of the Il Gattopardo experience are our people. We seek individuals who can build close relationships with guests and embrace everyone warmly. Our staff are key to our success and fostering a culture of warmth, passion, and generosity. To support our team, we offer a Four-day working week !

We are offering :

  • Competitive salary
  • Work-Life balance (we care about you)
  • Four-day working week
  • Staff meal prepared with care
  • Provided uniform including shoes
  • Employee assistance program and benefit platform
  • Extra paid day off on your birthday
  • Increased holiday entitlement after 1 year of service
  • 500 Refer a Friend bonus
  • Growth and development opportunities within a successful hospitality group
  • A people-centric, talent-oriented, professional, and respectful working culture

Position Overview (the role) :

As the Head Waiter, you will deliver exceptional service both individually and as part of a team. You will ensure smooth service by following operational guidelines and adhering to all policies and procedures. Being at the front line, you will interact with guests, learn their preferences, and tailor the experience to exceed expectations.

Key Criteria :

  • Experience in a customer-facing, fast-paced environment
  • Inspire the team to excel daily and demonstrate passion for your field
  • Be receptive to feedback from leadership and foster two-way communication
  • Create a culture of fair growth and development, with opportunities for team members to progress across the brand
  • Establish good rapport with staff and other departments
  • Proof of eligibility to work in the United Kingdom
  • Availability to work full-time with flexibility
  • We would love to hear from you if you believe we could be a great fit for each other.

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