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Field Service Engineer

Field Service Engineer

HITACHI ENERGY UK LIMITEDUnited Kingdom
10 days ago
Job type
  • Full-time
Job description

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The primary role is to perform a variety of Service tasks, identify technical problems, and analyze through remote or on-site activities across various Service categories such as installation, commissioning, maintenance, repairs, engineering, consulting, advanced services, extensions, upgrades, retrofits, end-of-life services, and replacements for clients in the industrial and commercial sectors, including many blue-chip companies. The focus will be on ensuring the successful and safe execution of inspection and maintenance services, delivered on time, within budget, and to the client's satisfaction.

How you’ll make an impact

Key Responsibilities

  • Installation, inspection, and maintenance of switchgear and transformers up to 33kV.
  • Manage inspection and maintenance reports in databases.
  • Installation of protection relays and control cabling.
  • Ensure project and service work productivity.
  • Participate in a 24 / 7 on-call standby rota.
  • Take responsibility for the delivery, collection, and control of insulating oil using Oil Management System.
  • Contribute to tendering processes for service work and projects.
  • Ensure compliance with Electrical Safety Management System.
  • Apply safety rules, safe practices, and environmental responsibilities; report unsafe practices and incidents.
  • Identify and procure materials and parts as specified.
  • Troubleshoot equipment failures, identify potential issues, and recommend corrective actions to prevent recurrence.
  • Provide technical support to the team and customers.
  • Lead, manage, and develop the Substation Service Team apprentices.
  • Identify client requirements, liaise with internal and external suppliers, and coordinate with sales, supply chain, project management, planning, engineering, and commercial teams.
  • Contribute to the Substation Service budget in terms of orders, revenue, and EBIT.
  • Develop and obtain governance approval (risk review) in accordance with company policies.
  • Travel within the UK as required by the business.

Customer Focus

  • Interact with and support contracted customers, meeting their expectations of the service product.
  • Ensure legal compliance for customers.
  • Assist with sales activities to customers.

    • Your Background

  • Experienced and qualified engineer / technician with over 5 years of experience.
  • Knowledge of third-party MV products.
  • Understanding of Permit to Work processes.
  • Strong background in power sector service and maintenance.
  • Completed basic electrical switchgear and transformer maintenance courses.
  • City & Guilds 236 or 232 certificate or equivalent NVQ.
  • Full driving license.
  • Experience in HV, MV, and LV cable jointing.
  • IOSH Managing Safety certification.
  • Safety passport and CSCS card holder.

    • What We Offer

  • Inclusive work environment fostering diversity and respect.
  • Career growth opportunities within a global company.
  • Supportive team environment.
  • Flexible working arrangements to promote work-life balance.
  • Competitive salary and pension plan.

    • More about us

    Join Hitachi to be part of the Fourth Industrial Revolution, creating a sustainable future and advancing your career. Collaborate with our diverse global teams and help develop tomorrow's technology. Hitachi Energy combines over 230 years of heritage to lead in the power sector. For questions, contact Talent Partner Lauren Dolphin. Applications are reviewed continuously—apply today!

    Accessibility Notice

    Qualified individuals with disabilities may request reasonable accommodations during the application process by completing a form on our website, including contact details and specific accommodation needs. This service is exclusively for applicants requiring accessibility assistance; messages for other purposes will not be responded to.

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    Field Service Engineer • United Kingdom