SE LONDON - Visual Merchandiser - Home Interiors

The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London.

Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers.

Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world.

We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives.

This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays.

At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.

The opportunity :

This is a standout opportunity for an experienced Visual Merchandiser who is passionate about delivering outstanding displays and layouts. This full-time role as part of a visual merchandising team is based across our three southeast London locations and our Mayfair store.

Working in a fast-paced environment, you will ensure the brand DNA is rolled out consistently whilst understanding that the customer is at the heart of everything we do. You are creative, have a commercial visual merchandising eye and you are happy to work independently to deliver the brand vision. You will work closely with the directors and management team to boost the sales of key products by creating and implementing unique ways to sell products via exceptional visual merchandising.

Job Purpose :

The Visual Merchandiser is responsible for designing and creating attractive visual displays throughout the store with a view to maximising sales. As a creative and innovative thinker, you will use your skills in visual design and space utilisation to enhance the aesthetic appeal of window displays, walkways, counters, and all in-store displays. You will promote The Nunhead Gardener brand, products, and services throughout the store.

Responsibilities :

• Create appealing and eye-catching visual displays that lead the customer through the entire store.
• Change displays to promote new product arrivals and reflect festive or seasonal themes.
• Enhance the sales potential of our stores, by bringing new ideas through all aspects of visual merchandising (store environment, POS, creative layouts).
• Effectively plan any range moves within the store.
• Feedback to the buying team about best sellers and poor-performing product lines.
• Research lifestyle, demographics, and design trends.
• Leading by example to promote the highest standards of customer care and service at all times.
• Work as a team player and enjoy helping your team-mates.
• Possess a good knowledge of plant names and care requirements.
• Foster close working relationships with directors and managers, based on openness and honesty, where all are committed to improving the sales and perception of the brand through Visual Merchandising.
• Maintain strong communication with the warehouse team to ensure fast and efficient replenishment of stock.
• Actively seeking new and improved ways of working simply and cost-efficiently.
• Analyse consumer behaviour and adjust product positioning.
• Ensure that the retail team are trained in the store merchandising standards.
• Identify slow-selling and damaged items and take action to clear these within the store asap.
• Understanding and awareness of the competition and new creative VM development.
• Manage your time through effective planning, organisation, and communication.
• Work with the retail team to ensure that all stock is cared for responsibly and that indoor plants are watered regularly and rotated as required.
• Deputise for Store Management when they are not in the business.
• Act as a key holder, opening / closing the shop when required.
• Undertake Adhoc projects as required by the Store Manager, Assistant Store Manager, and Directors.

Experience, Skills and Traits Required :

The opportunity to be involved in a forward-thinking, customer-focused, technology-driven, agile, fast-growing small business.

Competitive salary in line with industry standards and dependent on experience.

28 days holiday allowance inclusive of bank holidays (pro-rata for part-time employees). Holiday entitlement increases by 1 day for each additional year of service up to a total of 33 days.

In addition to your annual leave entitlement, after 1 year of continuous employment, you will be eligible to take your birthday off as a paid day on us.

Company contributed pension.

You will be entitled to a financial contribution to the cost of study relevant to your role.

Health Assured Employee Assistance programme.

Bike to Work Scheme.

This is a full-time role of 40 hours a week. Working hours will include weekends and Bank Holidays as required.

Applicants should apply by submitting a CV and cover letter.

Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.

Role Type

Pay Rate

25000 GBP – 28000 GBP (Annum)

Company Overview

The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores. We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry, and our legendary product displays. We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us.

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