Technical Engineer

About the Role We are looking for a hands-on, technically skilled window service engineer / technical engineer to support our customers in the fenestration and glazing industry. You will act as a key technical contact, helping with hardware-related queries, troubleshooting issues, and supporting window and door testing—both in-house and on-site. This is a customer-facing role that combines office-based support with field-based visits, offering variety and a chance to build close working relationships with fabricators, installers, and specifiers. Key Responsibilities

• Provide expert support on hardware performance and installation issues for windows and doors.
• Assist in product testing, troubleshooting, and investigation of technical issues.
• Visit customer sites to provide hands-on guidance and technical support.
• Liaise with internal teams on recurring issues, product improvements, and feedback.
• Maintain accurate records of site visits, findings, and technical reports.
• Offer advice on best practices in fabrication and fitting. What We’re Looking For
• A strong technical background in the window and door industry ideally from fabrication or installation, as an ex fabricator, fitter or existing glazing service engineer or technical engineer.
• You could be an ex window fitter or an existing double glazing service engineer looking for a technical engineers position.
• Experi...