Dental Receptionist - Reading
Full time - 40 hours a week
There are 2 shift patterns : 7.30am-4.30pm and 9am-6pm, worked on a rotation.
Here at Bupa Dental Care, our people are at the heart of everything we do because we care. We create environments where people look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.
Receptionist Role and Responsibilities
- Meeting and greeting patients, providing a positive first impression and smooth patient journey
- Booking and amending appointments, answering calls, updating patient records
- Coordinating care packages provided by clinicians
- Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
- Providing excellent customer service face-to-face, on the phone, and via email
- Supporting the Practice Manager and clinical team to ensure smooth practice operations
- Handling payments
- Maintaining patient confidentiality when accessing sensitive information
Your Skills and Experience
Positive and professional attitude in a fast-paced environmentPrevious administration or receptionist experience, preferably in healthcareStrong communication skills face-to-face, over the phone, and via emailProficiency with Microsoft Word and Outlook; strong organizational skillsExperience in promoting company products and servicesDental experience (preferred)Your Salary and Benefits
We make life better for millions, including you. Benefits include :
Competitive pay rates with potential increases through training and developmentAccess to MyHealthcare for support, advice, and treatment, with an annual allowance of approximately £350My Bupa Extras discounts at retailers and tools for financial wellbeingDiscounts at gyms and fitness facilities across the UK, including online providersSupport for mental health via Employee Assistance Programme, Family Mental HealthLine, and Wellbeing programmesDiscounted dental insurance for immediate familyAdditional benefits : Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause PlanWagestream - access income before payday when neededCareer development supportAnd more – ask us!Why wait? Apply now to join our team. Find us on LinkedIn, Facebook, and Instagram.
We champion diversity and inclusivity, reflecting the communities we serve. Join us in helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer.
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