Christmas Coordinator - 7 months

Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period, and now employs over 150 staff

Today, as well as providing stunning planting solutions, we also run a premium  corporate floristry service  and create impressive project work, from roof gardens to  living walls.

The opportunity :

We are seeking to recruit a Christmas Co-Ordinator  who will monitor all incoming enquiries via email and telephone. Provide quotations to clients and collate all orders (processing manual and bespoke orders) through the online order portal. The role will adapt and vary as the Christmas season approaches, starting with client facing and then leading into scheduling of orders and supplier communication through fulfilment.

Flexibility to also be on standby to monitor calls on weekends during the beginning of December.

Location & Hours :

The role is offered on an initial fixed term if you are able to start in July (8 months) or August (7 months) and on a full-time basis (40 hours), based out of our HQ in Henham (CM22 6AA), enjoying a rural location, where lunch is provided onsite daily and ample parking.

What you will be doing :

Be an integral part of our Christmas Tree installation and sales team :

• Monitor department inbox
• Respond to all enquiries via email / phone
• Be the first response on the telephone
• Provide client quotations
• Liaise with Sub Contractors
• Communicate with customers to ensure they are always fully informed
• Accurate processing of orders
• Book in orders with customers
• Schedule upcoming deliveries and collections

Requirements

What you will need :

Candidates with previous administration / client facing (hospitality) experience who are pro-active, a team player and able to ensure fantastic customer service managing all aspects indicated above including :

Benefits

What you will receive :

At Planteria Group we live by our values which include Someone who lives the company values :   Humble & Confident, Positive & Energetic, One TEAM', Relentless to Improve, Create WOW

If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!

Planteria promotes equality of opportunity as part of our inclusive culture.