HR Shared Service Systems & Data Support

HR Shared Service Systems & Data Support

Address Trafford Town Hall, Talbot Road, Stretford, M32 0TH

Salary Grade Band 5, £31,067 - £32,654 pa

Working Pattern Full Time

Working hours 36.25 hours per week, working flexibly between Trafford Town Hall and homeworking

Contract type Permanent

Application closing date 20

July 2025

Interview date 29

July 2025

The Greater Manchester Shared Service (GMSS) is an exciting partnership between Trafford Council and Greater Manchester Police. Our aim is to provide a first class, professional, HR and payroll shared service for around 20,000 employees and customers across both organisations.

We are looking for a HR Systems and Data Support, to join our dynamic Systems and Data Team within the Greater Manchester Shared Service Centre. The role would suit an individual seeking a challenge in a fast paced, high volume, customer focused environment who has a passion for optimising technology to improve the delivery of a payroll, pensions and HR services.

The starting salary for this role is £31,067 pa, in addition you will initially receive 26 days Annual Leave, plus bank holidays, access to a contributory pension where your employer makes a generous contribution, hybrid working and a flexi-time policy which allows you to control your working day. The Council also offers a range of employee benefits and discounts including access to a car lease scheme, home technology scheme, online shopping discounts and an employee assistance scheme. Access to a fully funded apprenticeship in a relevant discipline may also be available to some candidates.

Main Purpose of this role

The HR Systems and Data Team looks after the IT systems which our Human Resource colleagues and their employees use every day.

As well as playing a key role in supporting the delivery of a best-in-class service, the successful applicant will be able to support the full system administration and user support for our core HR system; including systems maintenance and upgrades, interfaces, testing, user security involving managing user access and permissions in accordance with security protocols, and participating in HR projects involving system enhancements or process improvements.

The successful candidate will be a practical problem solver with an eye for continuous improvement, troubleshooting and resolving system issues, escalating as required, and will also be required to support the provision of HR reporting and analytics by generating standard and ad-hoc reports, providing data to customers within information governance protocols, while maintaining a high degree of data integrity by performing regular audits and data cleanses.

In addition to this the System and Data Support will be required to support systems users within the HR Shared Service Centre providing system users with the skills that they require through supporting training, delivery, documentation and query management.

We are looking for an ambitious individual who is ready to roll their sleeves up and join a great team on our mission to deliver best in class services for our customers. In return you will be helping Greater Manchester Police and Trafford Council by developing a truly innovative and exciting service. Appropriate resources and support are provided in order to support team members to be effective and efficient during their careers

About our customers

Greater Manchester Police is one of the UK's largest police forces and is responsible for keeping people safe across more than 1,200 sq km. The Force covers the Manchester, Salford, Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford and Wigan areas. GMP’s 10,000 officers and staff work 24 hours a day, seven days a week, to keep almost three million people safe.

Trafford Council is located close to the centre of Manchester and employs around 8,000 staff, both full and part time in a wide range of jobs. The Council has a net budget of around £156m and serves a population of around 210,000.

Further details are contained within the job description.

Additional Information

Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application.

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit : Trafford - Benefits | www.inploi.com (greater.jobs)

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk) Please note we are not a licensed sponsor and we won't be able to support with your work visa.

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here : Recruitment & Employment Privacy Notice (trafford.gov.uk)