Colleague - Ipswich

About the role

As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you'll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.

Delivering excellent customer service whilst exceeding our customers’ expectations

Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor

Operating the till and accurately handling cash, credit / debit cards and gift cards transactions

Carrying out stock replenishment, ensuring all areas of the store remain tidy

Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer

About you

Retail experience preferred but not essential

Must be passionate about customers and providing exceptional customer service

An enthusiastic team member with a positive and proactive attitude

An active interest in all things craft and a desire to inspire others

Ability to learn and share expertise of products to fit customer’s needs

Confident and clear communication skills

Must be flexible in order to accommodate the business trading needs

Benefits at Hobbycraft

25% Discount Card for Hobbycraft Stores

Generous holiday with an increase each holiday year

A creative working environment

Company pension contribution

Cycle to Work Scheme

Retail Trust - Employee Support Programme

Colleague Social Events

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date