Carry out scheduled routine servicing in a timely, efficient and cost effective manner
Carry out all other necessary works required at customer premises in accordance with the Company's quality standards
Effectively communicate with customers to ensure a good understanding of system and site status, particularly system defects that affect its correct function
Liaise with service administrators to ensure service commitments are met
Work to a planned service and maintenance schedule, emergency call out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance
Ensure legible and timely completion of all paperwork
Operate in accordance with the company handbook and all company and customer's quality standards and health and safety requirements
Key Skills & Experience :
Experience in servicing and maintaining fire, security, CCTV and access control systems to relevant British Standards
Able to identify all types of cable associated with fire detection and security systems and to correctly test and terminate the cable ends in accordance with manufacturers' instructions
Demonstrates a logical approach to system fault diagnosis and rectification
Understands different types of cable containment systems
Deal with customers, end-users, construction personnel and in-house staff in a professional manner
Verbal and written communication skills
Understand the basic building services to test cause and effect of fire alarm interfaces
Comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the system
Basic Electrical Safety training (ECA)
Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing
Benefits :
23 days holiday + bank holidays
Company pension scheme
Company vehicle + paid travel
Life assurance
Employee welfare program
If you are interested in this job and would like to find out more, please get in touch!
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Service Engineer • Swindon, England, United Kingdom
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