Ecommerce Team Leader

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Full-Time | Rotating Shifts | Weekend Availability Required

Are you an experienced E-commerce professional with a strong background in warehouse and fulfilment operations? Do you thrive in fast-paced environments and have a passion for leading high-performing teams? If so, we want to hear from you!

We are currently seeking a hands-on, data-driven E-commerce Team Leader to join our busy warehouse operation. This is a fantastic opportunity to play a key role in a dynamic logistics environment within a large, well-established organisation.

Key Responsibilities :

• Lead and motivate a team in the day-to-day operations of the e-commerce department.
• Oversee order processing, packing, and dispatch to ensure accurate and timely fulfilment.
• Manage workflow and staff performance to meet daily and weekly KPIs.
• Analyse and create data reports to monitor efficiency, stock accuracy, and service levels.
• Collaborate with warehouse and management teams to optimise processes and drive continuous improvement.
• Maintain a high standard of stock control and customer service.
• Support a flexible working pattern including potential weekend cover and rotating shifts.

What We are Looking For

Experience in process improvement and lean methodologies.

Health & Safety knowledge within a warehouse environment .

This job is commutable from Stoke on Trent, Newcastle under Lyme, Longton, Audley, Hanley, Meir and surrounding areas

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