Your role
The Site Engineer II (SE) core responsibility is to perform infrastructure related activities in our Data Centres to ensure a reliable and efficient operation of the technical infrastructure. This is achieved through maintenance, testing and surveillance of all assets installed. The Site Engineer II is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. The Site Engineer II role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation.
What you'll do
Operations and Compliance :
- Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations.
- Provide solutions for site management and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary.
- Ensure all work is carried out within a 'safe system' and approved work processes, complying with best practice standards and legal requirements.
Maintenance and Repair Works :
Responsible for maintenance and repair works as assigned by the Site Operations Management.Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities.On-call Duties and Incident Management :
When applicable, On-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system.Responsible for activating and executing Emergency Operating Procedures where necessary.What you’ll need
2+ years of experience in ‘Mission critical’ operations and maintenance of large scale electrotechnical and / or mechanical systemsTechnical education / training certification in the field of ‘Mission Critical’ Operations.Education to a vocational level in a technical field and / or site engineering positionSkilled in maintenance of electrotechnical and / or mechanical systemsPreferably skilled in the maintenance of fire detection and suppression systemsNovice in maintenance of conveyor technique (elevators), and / or technical security systems (CCTV, Access Control)HVAC Mechanical and / or ElectricalHaving excellent problem analysis skillsPro-active with a Customer and Business focused and is searching for ways to enhance the agreed services to provide the customer with the best possible outcomeHas attention to detail and having a ‘can do mentalityA good level of fitness and s stress resilientAble to work at height and in confined areas.Good communication skillsBe able to work weekends