Luxury Retail Coordinator

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Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience.

We are hiring a full-time Retail Coordinator to take responsibility for the daily running of the store.

This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion.

The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness.

• Key Responsibilities
• Open and close the store each day (keyholder responsibility)
• Maintain the spatial rhythm and visual order of the store throughout the day
• Prepare the space before and after client visits with minimal instruction
• Receive deliveries, maintain stock flow and manage packaging materials
• Support light admin tasks (Shopify, order prep, basic coordination)
• Assist with physical preparation of product selections and online fulfilment
• Support the founder and team when needed, without overstepping the tone or role
• Maintain the back-of-house with clarity, cleanliness and structure
• Who This Is For
• You have experience in luxury retail , boutique hospitality or founder-led spaces
• You are calm, reliable and observant
• You prefer operating in refined, structured spaces rather than fast-paced environments
• You notice what needs doing without being asked
• You are comfortable welcoming clients and setting the tone, without needing to dominate the space
• You understand the responsibility that comes with holding keys to a Mayfair store
• You are happy working independently, with care and consistency
• Location

The Royal Arcade, 28 Old Bond Street, Mayfair – London

Please send your CV and a short introduction via LinkedIn.

We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

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