Mortgage Case Manager

Are you ready to take the next step in your career with a fast-growing, innovative financial technology company? Our client, based in South Manchester, is entering an exciting period of expansion and is seeking a talented Mortgage Case Manager to help customers achieve their financial goals.This is a fantastic opportunity to join a global, market-leading platform that is transforming the way users manage their credit and make informed financial decisions. With millions of users across multiple countries, the business is driven by technology, customer experience, and a mission to enable better financial choices.What You’ll Be Doing as a Mortgage Case Manager :

• Package and process secured loan applications with accuracy and attention to detail.
• Verify applicant information, including income, credit history, and supporting documentation.
• Conduct thorough due diligence and ensure compliance throughout the loan process.
• Liaise with lenders and resolve queries efficiently to ensure smooth progression of cases.
• Guide customers through each stage of the mortgage journey with clear, professional communication.
• Build strong relationships with clients, maintaining high standards of service and care.
• Work towards performance targets while delivering outstanding customer experience.
• Stay up to date with financial regulations and industry best practices.

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