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Application Support Analyst
Tate ProfessionalLondon, South East England, UK10 days ago
Job type
- Full-time
Job descriptionProvide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by documenting issues and resolutions to agreed standards. Generate ad-hoc reports for business users, including audit extracts and management information. Identify opportunities for continuous improvement and contribute to streamlining IT and business processes. Perform installations and upgrades of application platforms. Provide technical guidance to development teams on programmatic testing of supported applications.
Application Support Analyst
- Based in London
- Hybrid working
We are seeking an experienced Application Support Analyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development and delivery teams is advantageous.
Role Responsibilities
Participate in regular reviews of licensing, user accounts, appl...
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Application Support Analyst • London, South East England, UK