Sales Webchat Advisor

2 weeks ago Be among the first 25 applicants

We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant chat platform. You will be responsible for interacting directly with customers through online chat platform. Understanding customer needs and building trust is essential in providing a rememberable personal experience.

What will I do as a Web Chat Sales Advisor?

Manage inbound chats and build rapport with customers

Pitch products and plans based on customer accounts

Multi-task with inbound queries and reply to all in a timely manner

Discuss new deals and cross-sell additional products

Establish a strong digital presence in keeping with the brand

Achieve and exceed sales and productivity targets

Deliver exceptional customer service throughout every chat, ensuring customers are satisfied with their service.

Investigating customer service enquiries and transferring to relevant departments when we are unable to resolve online

A Few Things You Will Need

To be computer literate with fast and accurate keyboard skills

Excellent written communication skills including grammar and spelling

The ability to multi-task to complete multiple chats

In Return For Your Hard Work, We Offer

Monthly Basic Salary + UNCAPPED commission

Internal training and development opportunities

On-going incentives throughout the months alongside commission

28 Days Holiday & your birthday off every year on pay!

Company Pension

Discounts with some of the highstreets biggest brands & MUCH MORE

Shifts & Salary

41.25 hours a week, 5 days out of 7, shifts between 8am and 10pm.

Commission earnings ON TOP of your basic wage average around £500 a month!!

To Apply, send an up-to-date CV .

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Contract

Job function

Job function

Sales and Business Development

Industries

Administrative and Support Services

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