Concierge

Join us as Concierge  at Mayfair Park Residences, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry.  When you join us as a

Concierge  at Mayfair Park Residences,  you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll do

As a Residential Concierge at Mayfair Park

Residences, you will be the trusted point of contact for our residents,

delivering a service that is as personalised as it is seamless. Your role is

vital in creating a welcoming and discreet environment where residents feel

fully supported and valued. In this role, you will :

• Build and maintain strong relationships with residents,

understanding their preferences and tailoring services to meet their

individual needs.

Building Manager, ensuring all communication is handled with professionalism

and care.

offering assistance with everything from local reservations to in-home

support services.

including the distribution of mail and parcels, maintaining delivery logs,

and ensuring records are kept up to date.

tenants, working closely with the management team to showcase the

Residences.

services, logging maintenance issues, arranging parking, and coordinating

building access.

requests and resolve daily operational challenges with discretion and

initiative.

You’ll be a calm and trusted presence in

the lives of our residents, ensuring their needs are met with warmth,

discretion, and a five-star service ethic.

What you'll bring

Essential Skills and Experience

residential or hospitality environment.

ability to provide residents with informed, helpful recommendations and

arrangements.

managing administrative duties and resident requests.

stakeholders, including residents, building management, and service teams.

and written communication skills.

with high-net-worth individuals.

Preferred Skills and Experience

front-of-house, or guest relations role.

coordination, and front desk technology.

experience handling confidential and sensitive information.

and facilities teams.

This is a role for someone who takes pride

in being discreet, reliable, and genuinely service-led. At Mayfair Park

Residences, you’ll be at the centre of a community that values excellence,

trust, and quiet confidence, supporting each resident’s lifestyle with

thoughtfulness and care.

What you'll get

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email  PeopleAndCultureLondon.UK@dorchestercollection.com   so that we can discuss how we can support you through this process.