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Service Advisor

Service Advisor

Arnold Clark. CareersGrangemouth, Stirlingshire, UK
30+ days ago
Job type
  • Full-time
Job description

We are currently recruiting for a new Service Advisor to help us at our Fiat branch branch in Falkirk.

We offer :

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth - all employees have access to a GP 24 / 7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression
  • And much more...

Hours

Full time : Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We're looking for an articulate, warm communicator who can give our customers the star treatment - whether it's first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

  • Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
  • Liaising with the workshop and bodyshop to progress work through the system
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    Service Advisor • Grangemouth, Stirlingshire, UK