Operations Coordinator

We are seeking a dedicated Senior Administrator to join our growing e-commerce business. This role is pivotal in supporting the company as a whole. The ideal candidate will possess strong administrative skills, an understanding of HR, experience in customer service and the ability to communicate effectively across all levels of the organisation. This is a varied and fluid role, so the ability to react and adapt is essential.

Responsibilities

• Develop job descriptions and post vacancies on various platforms. Review CVs and conduct interviews.
• Facilitate onboarding processes for new employees, ensuring compliance with company policies and procedures.
• Assist in the development and implementation of HR policies and procedures that align with organisational goals.
• Provide support for employee relations issues, addressing concerns in a timely and professional manner.
• Maintain employee records and ensure confidentiality of sensitive information.
• Oversee Customer Service department assist with workload if required.
• Undertaking disciplinary investigation.
• General administration and liaison with suppliers to ensure the welfare of employees, the provision and maintenance of facilities across the premises
• Ad-hoc administration support to senior management
• Creating and working with performance reports / data
• Updating risk assessments, maintaining H&S records
• Site / Equipment maintenance scheduling and recording.

We would like someone who is

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