Data Analyst Apprentice

Walker Love provide professional services to a range of court users, financial services institutions, public sector bodies and government agencies. Employing circa 135 staff across 6 offices throughout Scotland and holding the Silver Investors in People (IIP) Accreditation, we are committed to offering a highly rewarding employee experience.

This is an exciting opportunity for someone who enjoys problem-solving, working with data, and improving systems.

Responsibilities :

• Apply, transfer, and organise data and physical files in line with company procedures.
• Ensure all data is accurately named, stored, and retrievable in accordance with data protection policies.
• Manually review and update transaction rejections in the system.
• Accurately update and maintain customers’ personal details on the company’s internal database.
• Analyse data to give insights and support decision making.
• Respond to client enquiries via telephone and email in a professional and timely manner.
• Provide support and information to clients regarding their accounts or queries.

Required skills :

Good level of numera...