Information Technology Support Analyst

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Recruitment Specialist at Genesis Technology Services Limited

About the Company

One of our reputed clients is looking for a Level 2 Service Desk Analyst.

We want to be the company you’re excited to work for. We believe that when you love what you do, you’ll achieve amazing things—and we want you to achieve them with us. Join a dynamic, fast-growing business where innovation and success go hand in hand. People are at the heart of everything we do. As we continue to grow, we’re looking for more talented individuals to join our exceptional team."

About the Role

You’ll be working with the latest Microsoft technologies and gaining hands-on experience with Azure as we transition away from on-premise infrastructure. It’s a fantastic environment for tech development, with major projects lined up for 2025 and a strong commitment to investing in cutting-edge solutions.

Responsibilities

• Deliver prompt and effective 1st line support across server / desktop OS, hardware, software, networks, and backups.
• Assist with hardware / software roll outs, including travel and overnight stays across the UK.

Qualifications

Required Skills

Preferred Skills

Pay range and compensation package

Competitive, based on experience, plus pension and benefits.

Equal Opportunity Statement

We believe in investing in our people. Our success is built on the strength and consistency of our team. Here’s what we offer :

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Technology, Information and Media, Information Services, and IT Services and IT Consulting

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